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For those that were having issues with MyExtraneous password reset, this has been resolved and you can now request password resets if needed.

Hello, It has recently been brought to my attention that people are unable to reset their passwords by clicking on the “Click Here” to reset password link sent to their email.   This issue has been resolved – https://bugs.helpcomponline.com/view.php?id=36 Thank you, and sorry for any inconvenience!  

All inactive channels have been deleted on May 11, 2018 Below is a list of the channels that were removed due to about 3 months of inactivity. This Teamspeak Is My City on Private Channels -> Deleted BoBarrel’s Glorious House of Gains on Private Channels -> Deleted (-______________-) <— Lilly ✨✨ CHOKE9 on Private Channels -> Deleted xXD4NKxM3M3ZXx on Private Channels -> Deleted Camren’s PubicHairSwampVillageRoleplay✨✨ on Private Channels -> Deleted league of […]

Planned Maintenance ✓ Resolved Server Maintenance System TeamSpeak Reason for Maintenance Upgrade TeamSpeak server to 3.0.13.8, backup databases, Add additional memory Duration ~ 5 minutes Description The TeamSpeak 3 server (voice.helpcomponline.com, voice.gamersarray.com) will be brought down to update to the latest version 3.0.13.8. We will be upgrading the memory on the machine to prevent issues […]

We are currently investigating why TeamSpeak is not responding. We’re unable to connect to the server, or able to send a distress signal to force a reboot. We’ve also received multiple alerts regarding CPU usage and memory usage. Update 2:41 UTC – We’ve successfully sent a shutdown command. We’re rebooting the server now. Update 2:42 […]

We have updated the Channel Management system to 1.1. This includes some graphical changes, bug fixes, and some new features. If you find any issues please open a ticket or submit a bug report at http://bugs.helpcomponline.com/   Normally we wouldn’t make a post about this, but this was a fairly big update (50+ changes) we […]

Unfortunately when we were testing the deployment system it pushed outdated files to the web server which caused System Status to stop working. We have resolved this issue, but it will take a few days for the bugs to disappear as the job running has failed multiple times and has not filled in required information. […]

Although MyExtraneous is deprecated and I highly recommend you not use that system, I have updated it to support https as well as fix some bugs. I am currently working on a global ban list for GamersArray – so you can view TeamSpeak / Website bans.

  I have disabled MyExtraneous from new channels and registration as GamersArray is a lot more secure and faster. There however have been some people that were unhappy with this. As such I’ve re-enabled MyExtraneous. If you wish to create a channel there you are free to do so, however the GamersArray method is preferred as […]

Major Incident High Severity Service Partially Restored ✓ Resolved High Latency / Packet Loss Issues Description High latency / ping on TeamSpeak, possibility of losing connection. GamersArray loading issues. Impact Minimal impact, some downtime may be possible. Users may experience issues while talking such as robotic voices or delays. Scope of Impact Everywhere Application(s) / Server(s) […]