News

We have approved channel icons for all channels that use GamersArray Channel Management. If you don’t like any of the icons in the list please submit a ticket (https://support.helpcomponline.com/new-ticket) include the icon (attached – 16×16), and the channel name. To use the Icon system, please go to Edit Channel > Beside Channel Icon click on […]

We have enabled Premium Channels to the public. To qualify, your channel must be active and have an average of 5 people per week, it must be using our GamersArray Channel Management System (either migrated or created here), and it must be under one of the main channels (Indie, FPS, MMORPG, Strategy, Other). If your […]

We have moved our site to a different host. This is the same host our TeamSpeak server is on. Due to the bad downtime with our old host we’ve decided to move our website as well. Plus we’re now guaranteed 99.999% uptime.   If you experience any problems please get in contact with me ASAP.

We may be moving our server again due to the recent amount of DoS attacks at our current datacenter as well as to get ready for our re-release. We plan to make this transition on Friday April 15, 2016 but may delay it. During this move we will move to a better rated datacenter that […]

We're releasing GamersArray Channel Management for public testing! This means that our MyExtraneous system will become deprecated shortly. I will slowly start adding notices to the site recommending people move to GamersArray. Please see http://support.helpcomponline.com/kb/3-website for tutorials using this new system. If you're having issues, open a support ticket or email support@helpcomponline.com The following are [...]

For those that were not aware we were working on a Channel Management System to replace slow, old, and bad looking MyExtraneous version. We went through a total of 4 revisions (MyExtraneous, Testing, Alpha, and now Beta). The Beta Version is going to be the public version once we get all the features added (Create [...]

For the longest time there hasn’t been a site status page showing if there’s an issue with any of our services. For those using MyExtraneous this was done on the left hand side (as shown below)   Now we have a new, much improved version. You can find the new status site here – https://gamersarray.com/system-status […]

There’s an issue with the network at our NJ host (affecting TeamSpeak and GamersArray) – MyExtraneous is not affected.  At first I thought this was a possible kernel crash and initiated a server restart, but that was not the case. The host has been notified of the issue and is currently looking into it. Current […]

We have upgraded back-end plugins and fixed a couple of bugs present with the site. If you are having any issues, or something isn’t loading correctly please submit a ticket : http://support.helpcomponline.com/new-ticket.   Sorry for any inconvenience this update may have caused.   Update – July 31, 2015 – I have fixed the grammatical errors with […]

For those that were unable to create or modify channels, including the slowness for those on MyExtraneous.com This issue has been resolved as the firewall was blocking communication to the new server.   Update (June 22, 2015) – For those that were not receiving emails from MyExtraneous (This includes New Accounts and Password Resets), this […]