Blog Normal Left Sidebar

/Blog Normal Left Sidebar

wrote in Uncategorized 0 comments .

Some people have notified me that there’s high packet loss occurring and that connection quality is bad. As I suspected a DoS I have enabled advanced DoS / DDoS protection and have turned on connection limiting. After doing some research network traffic is normal and there’s no DoS/DDoS alerts. I have notified the host about […]

Read More

wrote in News 0 comments .
We're releasing GamersArray Channel Management for public testing! This means that our MyExtraneous system will become deprecated shortly. I will slowly start adding notices to the site recommending people move to GamersArray. Please see http://support.helpcomponline.com/kb/3-website for tutorials using this new system. If you're having issues, open a support ticket or email support@helpcomponline.com The following are [...]
Read More

wrote in Maintenance 0 comments .

Currently we’re running version 3.0.11.4 and may not update to the latest 3.0.12.x as there have been a lot of security vulnerabilities introduced in 3.0.12.x It seems the latest version (3.0.12.3) seems to have fixed most, but we’re still looking into it. When we receive more information we will let you know.   Depending on […]

Read More

wrote in News 0 comments .
For those that were not aware we were working on a Channel Management System to replace slow, old, and bad looking MyExtraneous version. We went through a total of 4 revisions (MyExtraneous, Testing, Alpha, and now Beta). The Beta Version is going to be the public version once we get all the features added (Create [...]
Read More

wrote in Outages 0 comments .

The majority of the users connected to TeamSpeak were dropped for an unknown reason. Attempting to reset the firewall had no effect which forced me to restart the TeamSpeak process.. Process would not restart then causing a kernel crash. Upon restarting the server the TeamSpeak Start Script failed to initialize requiring me to manually start […]

Read More

wrote in Uncategorized 0 comments .

There will be a channel purge for inactive channels on Public Channels, Private Channels, and Premium Channels ONLY. This purge will happen on January 17, 2015. All other channels (Indie, FPS, MMORPG, Other, Aion, Strategy) will not be included in this inactivity wipe.   Only inactive channels in Public, Private and Premium will be deleted. […]

Read More