Fixed Login Error
For those unable to log in to GamersArray – This issue has been fixed.
TeamSpeak Server upgrade
We have upgraded our TeamSpeak 3 server to 3.10.0. TeamSpeak Client 3.3.0 or higher is required to now connect. If you don’t have the latest client please open TeamSpeak, click Help > Check for Update. Or download the latest TeamSpeak 3 client here.
DNS Modifications
We are making changes to our DNS / Nameserver setup. We will be getting rid of our Secondary and Tertiary DNS servers and switching over to a hosted DNS Slave setup. As of right now the only domain that will be affected will be myextraneous.com – Once we verify everything is OK we will be […]
TeamSpeak Maintenance – Completed
Planned Maintenance ✓ Resolved Server Maintenance System TeamSpeak Reason for Maintenance Upgrade TeamSpeak server to 3.8.0 Upgrade System Perform System Maintenance and backups Duration ~ 3 minutes Description The TeamSpeak 3 server (voice.helpcomponline.com, voice.gamersarray.com) will be updated to the latest version 3.8.0 Start Time Friday, June 07, 2019 at 11:20 AM UTC End Time Friday, […]
Removing Inactive Channels
We will be removing all inactive channels on our TeamSpeak server on Friday August 2, 2019. Please see our TeamSpeak Channel Activity to see if your channel is OK. Channels will automatically be marked as “active” if there is someone active for an hour or more. If you’re unable to be active or can’t get […]
Recent Downtime for Website
As i’m sure some of you are aware, the website has been having issues for the past three days. Originally thought to be a DNS issue, this was later found out to be a type of DDoS known as a Slowloris attack. We have implemented a few security measures in place as well as blocked […]
Server Exploit – Emergency Server Maintenance
One of our secondary TeamSpeak servers had an exploit and as such some people were given full administrative access over TeamSpeak. While I found no modifications with our server I have restored a backup anyway as well as upgraded to 3.6.0 which fixes the exploit. There may be some permissions and updates that may have […]
MyExtraneous Password Issues
For those that were having issues with MyExtraneous password reset, this has been resolved and you can now request password resets if needed.
Database Update
We have recently updated our database to the latest version. As of the latest version a strict standard has been implemented. While I have fixed all the issues I could find, their may be some still hidden. If you’re experiencing any issues please submit a ticket here: https://support.helpcomponline.com/en/new-ticket Or send us an email at: support@helpcomponline.com […]
TeamSpeak Maintenance – September – Completed
Planned Maintenance ✓ Resolved Server Maintenance System TeamSpeak Reason for Maintenance Upgrade TeamSpeak server to 3.4.0 Duration ~ 2 minutes Description The TeamSpeak 3 server (voice.helpcomponline.com, voice.gamersarray.com) will be updated to the latest version 3.4.0 Start Time Friday, Sept 28, 2018 at 11:30 AM UTC End Time Friday, Sept 28, 2018 at 11:31 AM UTC Notes […]