As i’m sure some of you are aware, the website has been having issues for the past three days. Originally thought to be a DNS issue, this was later found out to be a type of DDoS known as a Slowloris attack. We have implemented a few security measures in place as well as blocked […]
One of our secondary TeamSpeak servers had an exploit and as such some people were given full administrative access over TeamSpeak. While I found no modifications with our server I have restored a backup anyway as well as upgraded to 3.6.0 which fixes the exploit. There may be some permissions and updates that may have […]
For those that were having issues with MyExtraneous password reset, this has been resolved and you can now request password resets if needed.
We have recently updated our database to the latest version. As of the latest version a strict standard has been implemented. While I have fixed all the issues I could find, their may be some still hidden. If you’re experiencing any issues please submit a ticket here: https://support.helpcomponline.com/en/new-ticket Or send us an email at: support@helpcomponline.com […]
Planned Maintenance ✓ Resolved Server Maintenance System TeamSpeak Reason for Maintenance Upgrade TeamSpeak server to 3.4.0 Duration ~ 2 minutes Description The TeamSpeak 3 server (voice.helpcomponline.com, voice.gamersarray.com) will be updated to the latest version 3.4.0 Start Time Friday, Sept 28, 2018 at 11:30 AM UTC End Time Friday, Sept 28, 2018 at 11:31 AM UTC Notes […]
Planned Maintenance ✓ Resolved Server Maintenance System TeamSpeak Reason for Maintenance Upgrade TeamSpeak server to 3.2.0 Duration ~ 2 minutes Description The TeamSpeak 3 server (voice.helpcomponline.com, voice.gamersarray.com) will be updated to the latest version 3.2.0 Start Time Friday, July 27, 2018 at 11:30 AM UTC End Time Friday, July 27, 2018 at 11:32 AM UTC
Hello, It has recently been brought to my attention that people are unable to reset their passwords by clicking on the “Click Here” to reset password link sent to their email. This issue has been resolved – https://bugs.helpcomponline.com/view.php?id=36 Thank you, and sorry for any inconvenience!
All inactive channels have been deleted on May 11, 2018 Below is a list of the channels that were removed due to about 3 months of inactivity. This Teamspeak Is My City on Private Channels -> Deleted BoBarrel’s Glorious House of Gains on Private Channels -> Deleted (-______________-) <— Lilly ✨✨ CHOKE9 on Private Channels -> Deleted xXD4NKxM3M3ZXx on Private Channels -> Deleted Camren’s PubicHairSwampVillageRoleplay✨✨ on Private Channels -> Deleted league of […]
Planned Maintenance ✓ Resolved Server Maintenance System TeamSpeak Reason for Maintenance Upgrade TeamSpeak server to 3.1.1, Update Server License, Merge second TeamSpeak as a virtual, Move databases to AWS, Removing inactive channels. Duration ~ 5 minutes Description The TeamSpeak 3 server (voice.helpcomponline.com, voice.gamersarray.com) will be updated to the latest version 3.1.1. We will be moving […]
Hello, there was an outage for our TeamSpeak servers on March 16th at 6:53pm -> 8:02pm UTC. At the time we were performing work on our databases and mail servers. While normally this shouldn’t have affected TeamSpeak as the databases were only taken down for 3-5 seconds at a time, it for an unknown reason […]
There has been a lot of news surrounding the new CPU vulnerabilities named “Spectre” (CVE-2017-5753 and CVE-2017-5715) and “Meltdown” (CVE-2017-5754). None of our servers including those hosting MyExtraneous, GamersArray, and TeamSpeak are currently affected as they have already been patched and have been patched for some time. Thank you all for your continued support!
We have performed an update from PHP 7.1 t o PHP 7.2 on all of our systems. If you’re having any issues please try refreshing the page and try again. If you still have issues please send us an email: support@helpcomponline.com Thank you for all your continued support!