This issue has been resolved. This issue was caused by a failing router in the data center. There is currently an ongoing issue with our host. After some investigation it seems to be a routing node is having an issue and is being looked into. If I receive any more information I will update this […]
Some people may have been aware that the site was extremely slow. This was due to an issue with page compression and has been resolved. Sorry for any inconveniences.
As of Dec 24 05:22 UTC all inactive channels were removed. Primary Channel Active Inactive Total Primary FPS 1 11 12 Indie 0 3 3 MMORPG 17 21 38 Strategy 9 5 14 Other 18 13 31 Other Public 0 0 0 Private 10 4 14 Premium 0 0 0 Aion 8 1 9 All […]
We have approved channel icons for all channels that use GamersArray Channel Management. If you don’t like any of the icons in the list please submit a ticket (https://support.helpcomponline.com/new-ticket) include the icon (attached – 16×16), and the channel name. To use the Icon system, please go to Edit Channel > Beside Channel Icon click on […]
Planned Maintenance Major Incident High Severity Service Partially Restored ✓ Resolved Server Maintenance System TeamSpeak & GamersArray Web Server (SRV) Reason for Maintenance Upgrade TeamSpeak server to 3.0.13.4, backup databases, upgrade system & kernel (TeamSpeak & GamersArray), modify system resources for TeamSpeak Duration ~ 10-15 minutes Description The TeamSpeak 3 server (voice.helpcomponline.com, voice.gamersarray.com) and the […]
We have enabled Premium Channels to the public. To qualify, your channel must be active and have an average of 5 people per week, it must be using our GamersArray Channel Management System (either migrated or created here), and it must be under one of the main channels (Indie, FPS, MMORPG, Strategy, Other). If your […]